How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

I can not print pictures from Windows photo gallery....It

Customer Question

I can not print pictures from Windows photo gallery....It keeps showing error on my computer swcreen
JA: What's the make/model number of your printer? How old is it?
Customer: Just bought Epson WorkForce 2630. Perhaps it is my windows gallery not reading the printer
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: I don't know the OS my computer is a hp pc
JA: How long has this been an issue? What happened right before this popped up?
Customer: It has been an issue with my other printer and now this new one for apprx 1 yr or longer
JA: Anything else you want the printer expert to know before I connect you?
Customer: I can't print any pics of my PC
Submitted: 11 months ago.
Category: Printers
Expert:  dukey01 replied 11 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Can you tell me the details of the error message you receive when you print a photo?

Are you able to print other documents OK?