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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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When I try to print the paper keeps being feed out of

Customer Question

When I try to print the paper keeps being feed out of alignment. I have checked the slider bars and made sure everything was within the spacing. It shifts to the left and pulls it down and straightens out but then jams
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: ms410
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: someone gave it to me. no idea how old a few years I would think
JA: How long has this been an issue? What happened right before this popped up?
Customer: it's been happening since I plugged it in. sometimes I can get it to print and sometimes it won't
JA: Anything else you want the printer expert to know before I connect you?
Customer: the past few days i'm trying to print out the ballot for the election and I can't
Submitted: 10 months ago.
Category: Printers
Expert:  Kris8472 replied 10 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kris8472 replied 10 months ago.

Can you give me the serial number please?