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Category: Printers
Satisfied Customers: 76
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The paper won't load, makes a loud noise. Like the gears are

Customer Question

The paper won't load, makes a loud noise. Like the gears are stripped.
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: ip3600
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc windows 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: just happened now
JA: Anything else you want the printer expert to know before I connect you?
Customer: working good yesterday
Submitted: 9 months ago.
Category: Printers
Expert:  JACUSTOMER-s6hhteqn- replied 9 months ago.

Hi, my name is ***** ***** I am happy to assist!

Unfortunately, it sounds like something may have broken in your printer - grinding noises usually means either something broke or is obstructing the ink tray from otherwise moving.

I would reach out to CANON at(###) ###-####