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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I dont know if my computer is compatable it is an apple,

Customer Question

I dont know if my computer is compatable it is an apple
JA: What's the make/model number of your printer? How old is it?
Customer: brand new canon pixma mx532
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: mac
JA: How long has this been an issue? What happened right before this popped up?
Customer: i was trying to install it printer is fine just having difficulty installing the internet to my internet it is wireless it say type in my password ***** i did but it is not connecting
JA: Anything else you want the printer expert to know before I connect you?
Customer: my computer works so it should work
Submitted: 10 months ago.
Category: Printers
Expert:  tyroneboman replied 10 months ago.


My name is***** will be glad to assist you with this issue.

I can check on the network settings for you with a secure remote screen connect.

Expert:  tyroneboman replied 10 months ago.

Let me know if that is okay, and I will send you the information for the screen connect.