Printer Repair Questions? Ask IT Technicians for Answers ASAP
I'm sorry about the issue. Is there any error or message?
Does the printer say offline, etc.?
Are you currently able to make a copy from the printer's glass (not printing from the computer)?
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Please stay with me on this web page.
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,
Thank you. Please try the first step below:
- Download and install the printer's driver file called mcpd-mac-mx700-10_84_2_0-ea13.dmg
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I'm sorry. Is there any issue? Have you received an email message from me (JustAnswer / Viet) yet?
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Here are all the steps:
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In STEP 3, make sure to turn on printer, and reconnect USB printer cable from printer and computer, then click on the + (plus) button at bottom left in System Preferences -> Prints & Scanners (or Print & Fax), and select / add your Canon printer if shown. Then print something and check.
- Have you received any email message from JustAnswer / Viet yet?
Please try my suggestion whenever you can, and please let me know the result any time; I will help further as needed. Thank you for your patience,
Hi,How are you? Did you have some time to try my suggestion yet?Do you still need help with the printer issue and/or with anything else?When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,