How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Electronics Pete Your Own Question
Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 17908
Experience:  HNC Computing; Large format and multifunction printer expert
Type Your Printers Question Here...
Electronics Pete is online now
A new question is answered every 9 seconds

Just looking at the thread right now similar problems in

Customer Question

Just looking at the thread right now similar problems in some ways
JA: What's the make/model number of your printer? How old is it?
Customer: Like 6 weeks old Ricoh SP250 dn
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: SP C250dn* PC Windows 7 I basically successfully refill the toners for C M, and then today refilled Y and K but after I put in the K toner, error message Incorrect Tnr: M comes up
JA: How long has this been an issue? What happened right before this popped up?
Customer: nothing happened right before this popped up just replaced the toner refill for the yellow all good
JA: Anything else you want the printer expert to know before I connect you?
Customer: and then do the same for K. Although i did accidentally spill the powder, but that happened outside of the printer
Submitted: 10 months ago.
Category: Printers
Expert:  Electronics Pete replied 10 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Electronics Pete replied 10 months ago.

If this error message appears even though the toner cartridge is attached correctly, use a dry cloth to wipe the part of the toner cartridge that is in contact with the machine.

Let me know if that works for you?

Your satisfaction is my priority;
Kindly take a moment to rate my service 5 stars at the top of your question page so I am rewarded for my time; tips appreciated :)
You can always reply back at any time if you need any further assistance at all.

Expert:  Electronics Pete replied 10 months ago.

Hi, just checking in on your question, do you need any further assistance?