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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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How can i get my XP 420 to print darker black. color ok,

Customer Question

how can i get my XP 420 to print darker black. color ok
JA: What's the make/model number of your printer? How old is it?
Customer: epson home xp 420
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: its a chrome pc
JA: How long has this been an issue? What happened right before this popped up?
Customer: i thought i needed ink but didnt
JA: Anything else you want the printer expert to know before I connect you?
Customer: no up to now love it
Submitted: 11 months ago.
Category: Printers
Expert:  Russell H. replied 11 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

To print darker black, or richer colors for that matter, check what the Quality setting, in your printer software, or in your Printer Properties or Print Preferences on your computer, is.

The Quality settings can be Draft (low quality, dim black), Standard (medium), or High Quality (which will produce the darkest black, the richest colors also.)

Let me know how adjusting that setting goes, and if you need any help with it... and what the result is, please. Thanks.

Customer: replied 11 months ago.
cant find these settings
Expert:  Russell H. replied 11 months ago.

Try going to

Control Panel

View Devices and Printers

right-click on your printer's icon

select Properties (or in Windows 10, Printer Properties, I think)

and then look for Quality or Print Quality settings, that might be on Draft or on Normal.