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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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The color on my HP Color Laser Jet Pro MFP M227W is very

Customer Question

The color on my HP Color Laser Jet Pro MFP M227W is very poor. Actually, I'm trying to print something that's green and yellow and it's coming out as faded blue, purple and pink. Help!
Submitted: 9 months ago.
Category: Printers
Expert:  Russell H. replied 9 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

The problem should be curable one way or another.

Have you tried doing several (2 or 3) Head Cleaning cycles, using the Maintenance controls on your printer in its Setup menu, or the Maintenance functions in your printer's software on your computer?