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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My printer is not connected to my do I connect?

Customer Question

my printer is not connected to my do I connect?
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: Motorola about 2years old
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: ive tried restarting, nothing else. have wi thru Comcast and computer and tv work fine
JA: Anything else you want the camera expert to know before I connect you?
Customer: I have new ink but not kodak
Submitted: 10 months ago.
Category: Printers
Expert:  babyxdeja replied 10 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  babyxdeja replied 10 months ago.

Do you have a network cable you can plug into the printer temporarily?

Customer: replied 10 months ago.
no I don,t have a remote cable
Expert:  babyxdeja replied 10 months ago.

printer have a menu screen and then an option for network setup?