Connect one-on-one with a technician who will answer your question
Expert avatar
Shefin, Printer and Office Equip. Specialist
4,151 satisfied customers
Working as tech support specialist with a worldwide computer manufacturer.
Pearl avatarPearl Wilson, Assistant
Technician is Online Now

Printer problems? Ask an IT technician online.

Verified technicians are online around the clock and ready to answer your question online or by phone. 
Related Printers questions
Cannot put new ink cartrages in. The place to put new
Cannot put new ink cartrages in. The place to put new Carthage won't stay out so I can put new one in … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
137 satisfied customers
I want it to print out my statement but it comes up your
I want it to print out my statement but it comes up your printer has a something 0x80070002 … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
I need assistance to setup my new HP 6950 Printer please.
Hi, I need assistance to setup my new HP 6950 Printer please … read more
Jason Jones
Jason Jones
AAS Information Technology
6,336 satisfied customers
My MFC 885CW is scanning a document into the photo's when it
my MFC 885CW is scanning a document into the photo's when it used to go to word. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,336 satisfied customers
My cannon ts8020 stopped printing showing cartridge needing
My cannon ts8020 stopped printing showing cartridge needing to be replaced. Changed blinking cartridge and all lights are red. Closed cover and pushed print to finish printing original document but pr… read more
R Hefner
R Hefner
Solution Engineer
Masters of Science
93 satisfied customers
I was on the phone a good part of this afternoon trying to
Hi. I was on the phone a good part of this afternoon trying to connect my Acer HD 1080 to a HP printer, HP Envy Photo 7155. HP cannot get the 2 to connect. HP has asked me to get my UN and PW for my A… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
Pixma MG6250 comes up with an error code 5B00. I have taken
Yes, I have taken the power plug out a number of times and restarted and I still get the 5B00 erroe code … read more
Josh
Josh
It Support Specialist
Associate Degree
5,165 satisfied customers
Error Code:OxF1. Never
When did you last update the printer driver software?Customer: never… read more
R Hefner
R Hefner
Solution Engineer
Masters of Science
93 satisfied customers
I have had this Epson stylus 510 for maybe 7 years...it is
Hi...I have had this Epson stylus 510 for maybe 7 years...it is always turned on...I returned from a week's vacation and the ON button and the WiFi button are flashing and I cannot get past this to us… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
137 satisfied customers
I am being told that my ink well is almost full and has been
I am being told that my ink well is almost full and has been stopping printing and then the yellow light comes on and I have to turn it off, turn it back on and say ok. This is not ink cartride. It lo… read more
Josh
Josh
It Support Specialist
Associate Degree
5,165 satisfied customers
I have a laptop which communicates with my printer(an
I have a laptop which communicates with my printer(an Epson-XP-410). For the last week I have not been able to print anything. I keep getting a message saying 'printer error'. Can you walk me thru a f… read more
Jason Jones
Jason Jones
AAS Information Technology
6,336 satisfied customers
I have a canon pixma mg3620 printer. When I try to print I
I have a canon pixma mg3620 printer. When I try to print I get a message: "Printer offline" and the printer is not showing up in my list of printers in "Settings". How can I fix this? … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
137 satisfied customers
I wish to replace printer cartridge on my brother
I wish to replace printer cartridge on my brother MFC-L27100W … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
137 satisfied customers
I bought the Canon PIXMA M X922, and I cannot get it to
Hi Russell, my name is***** bought the Canon PIXMA M X922, and I cannot get it to recognize my computer, never mind I am sitting 3 steps from it. I have an HP PAVILLION x360 laptop, can you help me to… read more
Jason Jones
Jason Jones
AAS Information Technology
6,336 satisfied customers
Page printing fades to rh side of page? The page does not
Page printing fades to rh side of page ? JA: What's the brand and model of your printer? Customer: the page does not print clearly 100% JA: How long has this been going on with your printer? Customer:… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
137 satisfied customers
Epson 730 on Mac Sierra not selecting photo tray no matter
epson 730 on Mac Sierra not selecting photo tray no matter what I do … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
137 satisfied customers
When I hit print it won't pick up the paper. 6700 HP
I just replaced the ink, printed one sheep ok, wouldn't except any more paper … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
635 satisfied customers
When i print the paper comes out red & black letters red.
ok when i print the paper comes out red & black letters red … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers

Get printing in no time with these Experts


The Experts on JustAnswer typically handle questions such as:


  • Needed to change cartridge on an MX922 printer.
  • Epson WF-7620 color printing is coming out stripey.
  • I changed the MG6821 cartridges and now it will not print.
  • I need a program to install a printer and scanner.
  • My MP450 will not scan documents from my MP navigator.
  • My Canon MG3500 will not print.

When preparing to ask an expert your question, it will be helpful to have the following information available:


  • The make and model of your printer
  • The type of computer you are using
  • Whether the printer is wired or networked
  • A description of the problem you’re having
  • How frequently you encounter the problem
  • Any error codes associated with the problem

Sometimes, getting a little help walking through some basic printer troubleshooting steps can save you an expensive printer repair in the long run. You can consider the qualified computer experts on JustAnswer a valuable resource for all your printer problems.