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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Need help my 450 twin is not connecting, 450 twin turbo, mac

Customer Question

need help my 450 twin is not connecting
JA: What's the make/model number of your printer? How old is it?
Customer: 450 twin turbo
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: mac it was working fine until i had to switch routers
JA: How long has this been an issue? What happened right before this popped up?
Customer: today
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: Printers
Expert:  ITNSource01 replied 9 months ago.

Hello my name is ***** ***** I would like to assist you with this issue. You mention that you switched the router. Would this be an at home router (i.e. a Linksys, D-Link, or something provided by your ISP like Verizon or Comcast)?

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