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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have an, Epson Stylus Pro 3880. I just bought Epson legacy

Customer Question

I have an
JA: What's the make/model number of your printer? How old is it?
Customer: Epson Stylus Pro 3880. I just bought Epson legacy platine paper. What do I have to set the printer on and how do I download the specifications for the paper?
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: I am on a Dell PC with Windows 10.
JA: How long has this been an issue? What happened right before this popped up?
Customer: I have not had any problems. I just bought the new paper and I do not have that selection on the printer paper choices when I set up the photo to print. Do I set it for Luster paper?
JA: Anything else you want the printer expert to know before I connect you?
Customer: No
Submitted: 8 months ago.
Category: Printers
Expert:  Kevin8472 replied 8 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin8472 replied 8 months ago.

I understand you need help setting the printer up. Is this correct?