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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Light in. Wifi light not on. light on, not blinking, Canon

Customer Question

Green light in. Wifi light not on. ***** *****ght on, not blinking
JA: What's the make/model number of your printer? How old is it?
Customer: Canon 2900 series. About a year old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Pc windows 7
JA: How long has this been an issue? What happened right before this popped up?
Customer: It ran out of black ink
JA: Anything else you want the printer expert to know before I connect you?
Customer: Took a couple of weeks to get new ink (Walmart out, ordered it on-line, didn't come) so ordered directly from Canon
Submitted: 11 months ago.
Category: Printers
Expert:  Kris8472 replied 11 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kris8472 replied 11 months ago.

Can you give me the serial number of the printer please?

Customer: replied 11 months ago.