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Kris8472
Kris8472,
Category: Printers
Satisfied Customers: 2843
94743361
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For some reason it will not take my paper it is like it wont

Customer Question

hello for some reason it will not take my paper it is like it wont catch it
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: I have a Epson stylus photo R2000
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: its a year old
JA: How long has this been an issue? What happened right before this popped up?
Customer: it started last night nothing I was printing a ton i print notepads for my company and stationery i had just don't 600 sheets for notepads but i do that all the time
JA: Anything else you want the printer expert to know before I connect you?
Customer: nope i need this fixed asap
Submitted: 11 months ago.
Category: Printers
Expert:  Kris8472 replied 11 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kris8472 replied 11 months ago.

I see you are having printer issues, can you give me the serial number of the printer. It saves messing around I can look this up and it gives me all the info about the device in the fastest way possible.

Regards

Kevin

Customer: replied 11 months ago.
N4FY136395
Expert:  Kris8472 replied 11 months ago.

Are you sure that's correct?

Expert:  Kris8472 replied 11 months ago.

Does it give you a media load error?

Customer: replied 11 months ago.
Jesus it's letting me do one at a time
Expert:  Kris8472 replied 11 months ago.

One page?

Customer: replied 11 months ago.
It says media out or not loaded coreextly
Expert:  Kris8472 replied 11 months ago.

I think you've set the driver some-ware. Could I connect and have a look?

Customer: replied 11 months ago.
I don't want to pay any more
Expert:  Kris8472 replied 11 months ago.

Can you right click on the Printer and go to Printer Properties. Please show me what you see, can you take a screenshot and attach it here?

Customer: replied 11 months ago.
It's working nka
Customer: replied 11 months ago.
Slowly adding more and more
Expert:  Kris8472 replied 11 months ago.

Ok, please rate me above

Customer: replied 11 months ago.
It was fine but too high of a charge
Customer: replied 11 months ago.
I wasted money cause I figured it out on my own
Expert:  Kris8472 replied 11 months ago.

If you rate me I get credit or helping or trying to help, the stars are at the top