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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Epson wf2540 when trying to print or copy it feeds a sheet

Customer Question

Epson wf2540 when trying to print or copy it feeds a sheet 3/4 out then gives "paper out message reload paper" but there is paper . No jam ,nothing in the feed path.
JA: Can you guesstimate how old your Epson is? And just to clarify, what's the exact model?
Customer: Around 3 or 4 years
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Mac but also doesn't work copying
JA: How long has this been an issue? What happened right before this popped up?
Customer: Nothing happened just started with this problem, had the same problem with last epson of the same type
JA: Anything else you want the printer expert to know before I connect you?
Customer: well what's this cost.
JA: I'm not sure of the exact price, but there's only a $5 deposit. The rest of the price information will be on the page I send you to.
Customer: can I see cost schedule b4 deposit?
Submitted: 10 months ago.
Category: Printers
Expert:  Sudipto replied 10 months ago.

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

Customer: replied 10 months ago.
Customer: replied 10 months ago.
No thanks don't think it's related to computer connection as it does the same with plain copying without being hooked to computer
Customer: replied 10 months ago.
Let's just proceed with your helping me please
Expert:  Sudipto replied 10 months ago.

I did not send you any request, it is an automated request for remote support and yes you are right, this is not a computer related problem, so just ignore the request.

Customer: replied 10 months ago.
Still there studipto
Customer: replied 10 months ago.
Please respond, I have to go to work