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WesPCDr
WesPCDr, Technician
Category: Printers
Satisfied Customers: 1507
Experience:  Over 5 years as a computer and printer repair technician
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I have a Canon 2380I printer Transfer belt unit that I am

Customer Question

I have a Canon 2380I printer Transfer belt unit that I am told is damaged and needs replacement. On the unit is written the number FC5-7647 >PP<.
JA: Has your Canon done this before? And can you guesstimate how old it is?
Customer: I have searched the entire net for it but have failed. I need guidance on type, part number and compatibility.
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: I bought it from Germany four years ago but used it for about 35,000 copies according to its counter readings.
JA: How long has this been an issue? What happened right before this popped up?
Customer: I use windows
JA: Anything else you want the printer expert to know before I connect you?
Customer: I am also told that I need to change all the four drums
Submitted: 8 months ago.
Category: Printers
Expert:  WesPCDr replied 8 months ago.

Hello, I'm Wes, and I'll be assisting you today.

Expert:  WesPCDr replied 8 months ago.

The replacement is not available online that I can find. You can call the direct parts number for Canon located here to order the part directly:
https://www.usa.canon.com/internet/portal/us/home/support/self-help-center/product-accessories-and-service-parts