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Michelle, Printer Expert
Category: Printers
Satisfied Customers: 5640
Experience:  B.Sc. Computer Science with Honors
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My CLP-360 printer prints a test page on start up anyway to

Customer Question

My CLP-360 printer prints a test page on start up anyway to stop this
Submitted: 11 months ago.
Category: Printers
Expert:  Michelle replied 11 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 11 months ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

What Operating System (OS) is running on the computer?

Customer: replied 11 months ago.
Windows 10 1906
Expert:  Michelle replied 11 months ago.

since we both are in different time zones, my response might not be on real time

please try the below

Turn off the printer and wait 10 seconds. Turn it on again
Let the printer print the test page.
After the test page is printed, unplug the usb cable connecting the printer to your computer. DO NOT turn off the printer while uunplugging the usb cable.
wait for 2 minutes.
urn off the printer and wait another 10 seconds. Then turn it on again.

then try a print

let me know if it still prints a test page

Customer: replied 11 months ago.
Dear *****, The clocks have gone back here ,but suspect what I did in device properties helped some as well whatever its now cleared. I can get a test page on demand but I didn`t want one always on switch on/wake-up yours Bill
Expert:  Michelle replied 11 months ago.

good to know its working..let me know if you need any further assistance

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