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Ask Md. Sadique Your Own Question
Md. Sadique
Md. Sadique, Engineer
Category: Printers
Satisfied Customers: 3302
Experience:  Electronics engineer with 7+ years of experience in repairing office equipments & printers
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Error code 6000, canon mg5550 error code 6000, pc windows 7,

Customer Question

error code 6000
JA: Just to clarify, have you double-checked the code? And what is the exact make and model of your machine?
Customer: canon mg5550 error code 6000
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc windows 7
JA: How long has this been an issue? What happened right before this popped up?
Customer: paper jam. Can't see any paper and can't dissemble machine
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: Printers
Expert:  Md. Sadique replied 8 months ago.

Hi, I'm Sadique. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

I know this isn’t going to be the answer you want to hear, and it’s certainly not what I want to tell you. However, I wish to be completely honest with you, so I feel obligated to not give you false hope.

I am afraid to say, Error code 6000 is a line feed error. It indicates an error in LF encoder signal. It is caused due to smearing or scratches on the LF / EJ slit film.

LF / EJ slit film and the LF / EJ timing sensor unit needs to be replaced to ge

How old is your printer?

Customer: replied 8 months ago.
2 years. Is there no way to dissemble the machine and clean the film strip?
Customer: replied 8 months ago.
no remote connection
Expert:  Md. Sadique replied 8 months ago.

I am afraid you will damage the printer even more.

Expert:  Md. Sadique replied 8 months ago.

It will require a professional.

Customer: replied 8 months ago.
nothing to be done for this machine except replace it or take it to a service centre?
Expert:  Md. Sadique replied 8 months ago.

Yes.

Expert:  Md. Sadique replied 8 months ago.

Sorry to give you a bad news.

I wish I had a better answer for you.

Customer: replied 8 months ago.
how would remote connection help?
Expert:  Md. Sadique replied 8 months ago.

Please ignore the auto-generated ad.

Expert:  Md. Sadique replied 8 months ago.

Remote setup won't help.

Customer: replied 8 months ago.
Ok. Thanks. The advice has been useful.
Expert:  Md. Sadique replied 8 months ago.

Please rate my service by clicking on one of the stars at the top > click Submit.