Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hello! My name is ***** ***** I will be assisting you with your issue today.
Here is my suggestion:
Follow the information on this document:
You want to reset everything EXCEPT Network Settings.
See if you are able to print onto the paper that you have chosen.
If that doesn't work,
follow these instructions to the T:
With both of these steps, you should be able to resolve the issue.
If not, let me know and we will try something else.
If this did resolve it, please kindly rate my answer with 5-STARS in the top right hand corner of the screen, so that I may receive credit for assisting you today.
Thank you for choosing Just Answer!
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