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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have an error message ox9A

Customer Question

I have an error message ox9A
Submitted: 9 months ago.
Category: Printers
Expert:  KellyKS2009 replied 9 months ago.

Hello! My name is ***** ***** I will be happy to assist you with your question. In order to serve you better, can you please answer a few questions for me?

How old is the printer?

Has this happened before? If so, when was the last time you received this error?

Were there any recent paper jams or errors while loading ink?

Has there been any water damage, such as water being spilled on the printer itself?

Any information you can provide will help me find a solution to your issue.

Thank you!

Expert:  Nathan replied 9 months ago.

Hello, Clare,

I’m Nathan, and I’ll be assisting you today.

Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.

Do you need more help with this?
If so, just reply back on this page.

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.