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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I CANNOT ERASE THE "ASK ME ANYTHING" @ BOTTOM OF SCREEN. IT

Customer Question

I CANNOT ERASE THE "ASK ME ANYTHING" @ BOTTOM OF SCREEN. IT DOES NOT HELP AND TRIED TO ERASE. PLEASE HELP
JA: What's the make/model number of your printer? How old is it?
Customer: HP ALMOST NEW LAPTOP
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC JUST REGULAR I SUPPOSE
JA: How long has this been an issue? What happened right before this popped up?
Customer: 3 DAYS
JA: Anything else you want the printer expert to know before I connect you?
Customer: NO
Submitted: 9 months ago.
Category: Printers
Expert:  Viet - Printer Tech replied 9 months ago.

Hi,

I'm sorry about the issue. Is the issue on the printer on the laptop computer?

When does this issue occur?

Please reply at the box below. Thank you,

Customer: replied 9 months ago.
AT BOTTOM OF SCREEN, ABOUT 25% OF SPACE , ALL THE TIME , SCREW ALL OF YOU, SOMETHING IS WRONG WITH ALL OF YOU AND HP SHOULD PAY THE PROBLEM AFTER I PAID ALL OF THIS COMPUTER.
Expert:  Viet - Printer Tech replied 9 months ago.

I'm sorry; I'm not affiliated with HP; I'm an independent computer tech.

Please let me know if you'd like to fix this issue for you and/or with any other computer question/issue you have.

Please reply at the box below; we guarantee our service. Thank you,

Customer: replied 9 months ago.
FIX THE PROBLEM, I HAVE PAID ALL FOR THIS COMPUTER. YOU MUST BE STUPID IF YOU THINK I AM TODAYS IDIOT
Customer: replied 9 months ago.
NO MORE JUST FIX THE PROBLEM.
Customer: replied 9 months ago.
NONE
Expert:  Viet - Printer Tech replied 9 months ago.

I'm sorry. Let me have our customer service contact you. Please let me know when you are available to continue; we guarantee our service. Thank you,

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