How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask WesPCDr Your Own Question
WesPCDr, Technician
Category: Printers
Satisfied Customers: 1507
Experience:  Over 5 years as a computer and printer repair technician
Type Your Printers Question Here...
WesPCDr is online now
A new question is answered every 9 seconds

I have a Kodak camera and an EasyShare Kodak printer PP 500.

Customer Question

I have a Kodak camera and an EasyShare Kodak printer PP 500. When printing picture only prints half of picture. Help
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: Camera is a EasyShare 2980 and it is about 10 years old.
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: I haven't tried anything so far - didn't want to ruin anything.
JA: Anything else you want the camera expert to know before I connect you?
Customer: I haven't used the printer for about six months now.
Submitted: 11 months ago.
Category: Printers
Expert:  WesPCDr replied 11 months ago.

Hi, I'm Wes and I will be assisting you today.

Expert:  WesPCDr replied 11 months ago.

Sometimes the ink clogs the print head when it becomes dry.

Try running the clean print head maintenance tool on your printer to clean the print head.

Let me know if you need the steps to run that.