Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi, I'm Wes and I will be assisting you today.
First, let's try to reset the printer.
Remove all the ink cartridges.
Then close the cover and unplug the power cable from the printer for 10 minutes
Plug the printer back in and wait for it to ask to insert the ink cartridges one by one.
Let me know if the error light goes away.