How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

I just bought a MG3022 and cant get it setup, please help,

Customer Question

I just bought a MG3022 and cant get it setup, please help
JA: What's the make/model number of your printer? How old is it?
Customer: pixma MG3022
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc
JA: How long has this been an issue? What happened right before this popped up?
Customer: nothing just bought it, and been trying for hr to set it up
JA: Anything else you want the printer expert to know before I connect you?
Customer: i also need to be able to scan
Submitted: 9 months ago.
Category: Printers
Expert:  dukey01 replied 9 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Are you going to be using the printer wirelessly or will it stay connected to your computer with

a USB cable?

Expert:  dukey01 replied 9 months ago.

Hi. Do you still need assistance with setting up the printer?