Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP
Are you able to print from the computer ?
Yes, if I give you the link, will you be able to download and install the latest driver for the printer ?
I can directly connect with your computer and help you to solve the problem.
Please download and install the latest printer and scanner driver from the link below then, restart both computer and printer. This should solve the problem, otherwise, let me know. If you need any further help just let me know otherwise please remember to give a positive rating, as that is the only way I am compensated for my time and effort.