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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Need to connect wirelssly, mp620, ro, I just cannot get it

Customer Question

need to connect wirelssly
JA: What's the make/model number of your printer? How old is it?
Customer: mp620
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: ro
JA: How long has this been an issue? What happened right before this popped up?
Customer: I just cannot get it to wirellsy work I have the drive installed; it woeks wired
JA: Anything else you want the printer expert to know before I connect you?
Customer: nope
Submitted: 9 months ago.
Category: Printers
Customer: replied 9 months ago.
mp 620 6 years old
Customer: replied 9 months ago.
nac book pro sierra os
Customer: replied 9 months ago.
cannot connect wirellsly
Expert:  Richard replied 9 months ago.

Hi there and welcome

Just to confirm, you want to join the MP620 wireless sly to your network correct? So you can use it wirelessly on your t?

It is currently connected via a USB cable?

Customer: replied 9 months ago.
works wired
Expert:  Richard replied 9 months ago.

ok, whats the error you get when you try to connect via wireless?

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