Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hello, and Thank You for choosing JustAnswer.comMy name is ***** ***** I am reviewing your question now, please stand by for 1 or 2 minute for reply.
Have you replaced the ink cartridges?
Printers are delicate devices.
They dont last very long, especially if you use them alot, and neglect to do the routine maintenance.
It sounds like your printer is having some issues with the ink system.
Using a flashlight, remove the ink cartridges, and inspect the electrical contacts that make contact with the ink cartridge.
Make sure they are not covered with ink......youd be surprised how much ink gets thrown all over inside the printer.
Visually inspect....if you see alot of ink inside the printer.....then it may be time for a new one.
As I mentioned.....consumer printers dont last very long....they engineer them to fail after about 1-2 years.
Let me know what you find.
Yeah.....it was probaly a failed ink cartridge.
Good to go now.
Please take a moment to rate .
Please take a moment to rate, at the top of the page choose 3 or more stars.
I did ask if you had changed the ink cartridges, as that would be the most likely resolution to the issue.
YOU said you changed them and it is working.
SO please take a moment to rate my suggestion, as it was the one that ultimately solved the issue.