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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Nting. Howb do I cancel this print job, HP 1025nw color

Customer Question

nting. Howb do I cancel this print job
JA: What's the make/model number of your printer? How old is it?
Customer: HP 1025nw color laser jet. About 2 years old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC Windows 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: Just happened. Job was an enquiry but printer was shut down. When I turned it on this old job popped up.
JA: Anything else you want the printer expert to know before I connect you?
Customer: No. Just want to know how to cancel this job and get back to normal.
Submitted: 9 months ago.
Category: Printers
Expert:  Md. Sadique replied 9 months ago.

Hi, I'm Sadique. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Md. Sadique replied 9 months ago.

Please got to the control panel > then click "Devices and printers" > right click on your printer and hit "see what's printing"

Expert:  Md. Sadique replied 9 months ago.

Then right click on the stuck print JOB and select cancel.

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