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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have an MX870 European printer onboard my very large yacht

Customer Question

I have an MX870 European printer onboard my very large yacht that sails around the world. The printer has failed so I purchased a new MX 870 here in the USA but it does not recognise the ink cartridges. I have over 2,000 euros worth of cartridges which I don't want to waste.
Please give me instructions on how to change the region setting in the printer so I can keep using my European cartridges.
Thank you.
Submitted: 9 months ago.
Category: Printers
Expert:  Md. Sadique replied 9 months ago.

Hi, I'm Sadique. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Md. Sadique replied 9 months ago.

What is the model of your cartridge?
for eg: PGI-5BK, CLI-8BK, CLI-8C, CLI-8 BK/C/M/Y/PC/PM/R/G etc.