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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My HP printer will not print personal emails. It will print

Customer Question

My HP printer will not print personal emails. It will print advertisement emails and things on the internet.
Submitted: 9 months ago.
Category: Printers
Expert:  technicalcat replied 9 months ago.

Hello, and thank you for using this service.

Sorry you are having trouble. I will help you now.

Who is your email provider?

Also, how do you check your mail? Do you use a browser such as internet explorer (blue E icon) or firefox or chrome ... or do you use a mail program like outlook or windows (live) mail?

Customer: replied 9 months ago.
I use windows 10 and explorer
Customer: replied 9 months ago.
no, if you can"t fix or suggest a possible fix don"t worry about it.
Customer: replied 9 months ago.
Can I have a response please?
Expert:  technicalcat replied 9 months ago.

Sorry for the delay in response. What I am asking is what program or application do you use for checking your email? Is it INTERNET EXPLORER (BLUE E ICON)? Thank You.

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