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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have two wireless computers and TVs using Xfinity

Customer Question

I have two wireless computers and TVs using Xfinity (Comcast). A Comcast technician removed a router because the modem they previously installed included a router. Since the removal of that router, our Canon Canon PIXMar 5300 series copier/printer, which is on a wireless basis with our computer, is no longer connected to our computer. How do I restore the connection?
Submitted: 11 months ago.
Category: Printers
Expert:  dukey01 replied 11 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Since you've had a router change the printer will need to be set up again

as if for the first time using the Canon software. Do you still have your installation CD?

Expert:  dukey01 replied 11 months ago.

Canon has excellent documentation that walks you through the process here: