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Dustin, Printer Repair Specialist
Category: Printers
Satisfied Customers: 13328
Experience:  A deep understanding and technical prowess in the finer points of printing and printer repair. Also worked in The US Army as A Network Switching Systems Operator/Controller
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Xp-620. new ink cartridges, done maintenance checks, paper

This answer was rated:

xp-620. new ink cartridges, done maintenance checks, paper printing faded to almost non existant.
JA: What is the exact make and model of your printer? And what kind of cartridges are you using?
Customer: Epson XP-620. Epson 273X cartridges.
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc, windows 7, dell DPW7CY1
JA: How long has this been an issue? What happened right before this popped up?
Customer: all was ok until I did a nozzle check with cartridges that were running low.
JA: Anything else you want the printer expert to know before I connect you?
Customer: At the moment I have my USB cable disconnected, should I connect before we go any further

Welcome to, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Have you replaced the low cartridges already?

if so, lets try an alignment, then a printhead cleaning as well.

The video on this page will show you how to run an alignment

Once that is complete, the video on this page will show you how to run a printhead cleaning

Once that is complete, try to print again. Are the results any better?

I strive to provide great service, and greatly appreciate a 5 star rating clicked and submitted when you are satisfied. If you do not submit a rating, I am in no way credited for my time. I always answer follow up questions.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

Dustin and 2 other Printers Specialists are ready to help you

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