My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
Canon will not issue drivers for this model to support the Windows 10 operating system. The Windows 7 drivers should function in the Windows 10 environment with some limitations which are currently unknown to Canon.
Follow these steps please.
Download / Installation Procedures 1. Click the link, >>>CLICK HERE<<<<
select [ Save ], specify "Save As", then click [ Save ] to download the file. Memo : If you select [ Run ] ( or [ Open ] ) instead of [ Save ], the file will be automatically installed after it is saved. 2. The downloaded file will be saved in the specified place in the self-extracting form ( .exe format ). 3. Double-click the downloaded EXE file to decompress it, then installation will start automatically.
Let me know if this does not work and we can try another solution.
Please reply and let me know if you need any other assistance,
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