How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

I am trying to download my printer to my recently acquired

Customer Question

I am trying to download my printer to my recently acquired laptop. I went through the procedures online at your site but I have no idea if the download was successful and if it was I have no idea how to print from this computer since I cannot locate any print commands anywhere. Can anyone there take me through the process again?
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: The primer is an HP Photosmart 4280 and is 9 yrs old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: I hope to be printing from my Macbook Air system 10.9.5
JA: How long has this been an issue? What happened right before this popped up?
Customer: Today was the first time I tried to do this. I have been printing from my Mac desktop but it is as old as the printer and is proving to be very slow. So I figured I might as well just print from my laptop or at least set it up so I can print from both devices.
JA: Anything else you want the printer expert to know before I connect you?
Customer: Only that we have wifi here in our house where we hope to arrange this set up
Submitted: 9 months ago.
Category: Printers
Expert:  Md. Sadique replied 9 months ago.

Hi, I'm Sadique. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Md. Sadique replied 9 months ago.

How have you connected the printer with your MAC book?