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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I'm not sure. I am supposed to have crosswords automatically

Customer Question

I'm not sure. I am supposed to have crosswords automatically printed each morning. Today--nothing. I am trying to find the ePrint Center to investigate.
JA: What's the make/model number of your printer? How old is it?
Customer: 5510. 5 years
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Dell PC Laptop
JA: How long has this been an issue? What happened right before this popped up?
Customer: The crosswords having been printing at 7:30 AM, MT, every morning, except for today.
JA: Anything else you want the printer expert to know before I connect you?
Customer: No. I just want the address of the EPrint Center.
Submitted: 9 months ago.
Category: Printers
Expert:  IT Miro replied 9 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 9 months ago.

You can check the status of the print schedule for each app, including the crosswords directly on the printer. To do that, please follow these instructions:

1. Touch the home button on the printer

2. Touch the Apps icon

3. Select the desired app, for example the crosswords

4. Let me know what you see next. Does it mention something about schedule or that the subscription has been stopped or paused?

Let me know,

IT Miro

Expert:  IT Miro replied 9 months ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

IT Miro

Expert:  IT Miro replied 9 months ago.


Let me know if you were able to receive my messages.