Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hello, I'm Wes, and I'll be assisting you today.
Try to unplug the printer for 10 minutes and plug back in to see if the error disappears.
The error is showing up due to a malfunctioned print head.Once thing you can try is to remove the ink cartridges, unplug the printer power for 10 minutes, plug back in, then re-insert the ink cartridges. If the error goes away, then the ink cartridges just needed to be re-seated.
Otherwise, the problem is due to the malfunctioned print head and will require a replacement print head. Check first to see if you printer is under warranty that way it can re replaced. They cost about $50 and sometimes better to purchase a new printer for close to that price. If you would like to purchase the replacement print head you can get one here:http://www.usa.canon.com/cusa/professional/standard_display/support_pro/pro_service-parts
Let me know if you need additional help so I can assist further.Also, please rate my answer below so based on your satisfaction.Thank you.