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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Do you charge me for my questions? hp officejet 6600, no

Customer Question

Do you charge me for my questions?
JA: What's the make/model number of your printer? How old is it?
Customer: hp officejet 6600, no idea how old. Lever for the cartridge case is missing/broken, can I bypass this somehow and still remove cartridge?
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: why does it matter?
JA: How long has this been an issue? What happened right before this popped up?
Customer: was trying to print something and printer said that cartridge is damaged
JA: Anything else you want the printer expert to know before I connect you?
Customer: do i have to pay?
Submitted: 9 months ago.
Category: Printers
Expert:  Tim replied 9 months ago.

Hey there, I'm Tim...of course we charge, this is a business....It is not a free service.

Expert:  Tim replied 9 months ago.

should i send you back for a refund on your deposit?