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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I cannot print anything from my computer. i forget what it

Customer Question

i cannot print anything from my computer. i forget what it said .
JA: What's the make/model number of your printer? How old is it?
Customer: its not even a yr old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc -hp
JA: How long has this been an issue? What happened right before this popped up?
Customer: i just tried it. i thought before that i had printed some things. i can make copies but i cannot print from my computer
JA: Anything else you want the printer expert to know before I connect you?
Customer: do i have to pay for this?
Submitted: 10 months ago.
Category: Printers
Expert:  crash2199 replied 10 months ago.

Hi Mary,

This is a paid service. Do you wish to continue?