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Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 38211
Experience:  Troubleshoot printers, scanners, etc.
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Need to find MFT toolbox. Where do I look? Canon 11/10/2010,

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Need to find MFT toolbox. Where do I look?
JA: What's the make/model number of your printer? How old is it?
Customer: Canon 11/10/2010, Image Class MF8350
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC, Windows 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: It is a new PC, and it has yet to work. I had to download drivers just for the print capability to operate, just now wanting to scan,
JA: Anything else you want the printer expert to know before I connect you?
Customer: Only that getting the printer to work was somewhat grueling, or better yet, finding the right file to download was grueling.


I'm sorry about the issue. Is this a new printer or new computer, etc.?

Please reply at the box below. Thank you,

Customer: replied 1 year ago.
new computer
Customer: replied 1 year ago.
please just advise me. I don't want to spend any more

OK. Please click on the website below for downloading / installing the Toolbox software:

Please reply at the box below to continue. Thank you,

How is it going? Do you see the Toolbox item at the Canon website I've provided above?

- Note: If the above website does not work for you, then click on the direct website link below:

, then open the download file called ToolBox_4911mf18_Win_EN..., and install it

, once the installation is done, please open the (Canon) Toolbox program for scanning.

- Optional: If you'd like to, I can connect remotely to your computer and fix this issue directly and quickly for you for a small amount as shown.

Please reply at the box below to continue; we guarantee our service. Thank you,


How are you? Per your request, I provided the Canon Toolbox program previously. Do you still need help with this issue and/or with anything else?

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,

Viet - Printer Tech and 3 other Printers Specialists are ready to help you