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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Having trouble loading photographic paper (10X15) in my

Customer Question

Having trouble loading photographic paper (10X15) in my BrotherMFC-J4620DW.
Can you help
Submitted: 11 months ago.
Category: Printers
Expert:  Quiksilver07070 replied 11 months ago.

Hello, and Thank You for choosing
My name is ***** ***** I am reviewing your question now, please stand by for 1 or 2 minute for reply.

Expert:  Quiksilver07070 replied 11 months ago.

Is the paper just not fitting in the paper tray?

Are you sure this printer will take and print to, paper of that size?

Did you adjust the software printer settings to the new size paper?

loading the paper shouldnt be all that complicated......i mean you just open the paper tray and insert the paper and close the tray.

Unless you have a top loading paper tray that is open?