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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a Canon MX472 printer/fax/scanner I haven't been able

Customer Question

I have a Canon MX472 printer/fax/scanner I haven't been able to set-up on my computor for several months after I had my computer cleaned-out I need help at night since my computer in question is at home. What hrs am I able to call you and get help? Thanks John garoutte-Lewistown, Mt.
Submitted: 11 months ago.
Category: Printers
Expert:  Shefin replied 11 months ago.

Hello!

Thank you for your question. I amCustomerand I look forward to helping you with your issue today.

May I know the operating system you are using? Is it Windows 7?

How do you connect the printer to the computer? Using USB cable?

Can I access your computer remotely and check the issue?

Thank you.

S H E F I N

Customer: replied 11 months ago.
I am not home.now. would.like to continue when I get home. What hrs are you available?
Expert:  Shefin replied 11 months ago.

Hi,

In order to help you with the issue, please let me know the following.

May I know the operating system you are using? Is it Windows 7?

How do you connect the printer to the computer? Using USB cable?

Can I access your computer remotely and check the issue?

Thank you.

S H E F I N