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Kamil Anwar
Kamil Anwar, Technician
Category: Printers
Satisfied Customers: 5112
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Lost disc and cannot connect to new computer with windows

Customer Question

lost disc and cannot connect to new computer with windows 10
JA: What's the make/model number of your printer? How old is it?
Customer: Don't have printer where I am at right now. All I have is ic:498D-F149200
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC with windows 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: Just now changing computers.
JA: Anything else you want the printer expert to know before I connect you?
Customer: I need to get printer and connect then recontact ya'll
Submitted: 10 months ago.
Category: Printers
Expert:  Kamil Anwar replied 10 months ago.

It looks like it is a Canon printer, and you can download the drivers online from the Canon site, if you can provide me the model number, i'll send you the link.

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