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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My laserjet 3030 will not print PDF's says memory is low?

Customer Question

my laserjet 3030 will not print PDF's says memory is low?
JA: Can you guesstimate how old your LaserJet is? And just to clarify, what's the exact model?
Customer: LaserJet 3030 about ten years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: today it started it will print word documents fine
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 11 months ago.
Category: Printers
Expert:  Nathan replied 11 months ago.

Can you tell me the approximate size of the files you are printing?
Do you have issues with any other documents?

Customer: replied 11 months ago.
PDF file size 58,627 bytes (61 KB on disk)
will print word docs no problem
Expert:  Nathan replied 11 months ago.

That may be an eprom fault, or a glitch in that particular file that the printer is not able to process.

Initially can you unplug power to the printer for a few minutes, then hold down the stop/cancel button while plugging back in, and try to print again.

Expert:  Nathan replied 11 months ago.

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