Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I want to change the printer cartridge, but when I open it…

Customer Question
I want to change...

I want to change the printer cartridge, but when I open it up, the cartridges are slid all the way over to the side.

Technician's Assistant: What is the exact make and model of your printer? And what kind of cartridges are you using?

WF-2630, purchased 12/15

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

PC

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

I just finished printing something & it was faint, so opened it up just now to try & change the cartridge

Technician's Assistant: Anything else you want the printer expert to know before I connect you?

I think that is it. I have turned it off & on to see if it would reset

Submitted: 1 year ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 2 minutes by:
10/8/2016
Technician: Md. Sadique, Engineer replied 1 year ago
Md. Sadique
Md. Sadique, Engineer
Category: Printers
Satisfied Customers: 3,689
Experience: Electronics engineer with 7+ years of experience in repairing office equipments & printers
Verified

Hi, I'm Sadique. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Printers Question
Technician: Md. Sadique, Engineer replied 1 year ago

Do you see a message on the LCD screen "ink cartridge is expended"?

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

3,689 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
My WF-2630 needs cartridges. I cannot get the cartridges to
My WF-2630 needs cartridges. I cannot get the cartridges to move where they cab be changed … read more
Matt Johnson
Matt Johnson
BS - Information Technology
34 satisfied customers
Changed the ink cartridge - black and printing very faint
changed the ink cartridge - black and printing very faint extremely hard to read, … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Need to change cartridge in WF printer. WF 2630. Need to
Need to change cartridge in WF printer JA: What's the brand and model of your printer? Customer: WF 2630 JA: How long has this been going on with your printer? Customer: Need to change cartridge and l… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
I have an Epson wf-2630 that is not printing after changing
I have an Epson wf-2630 that is not printing after changing the cartridge … read more
Harry
Harry
2,217 satisfied customers
Epson WF-2630 I've changed the ink cartridges before, but
Second opinion] epson WF-2630 I've changed the ink cartridges before, but htis time, the cartridge rack is stuck… read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
I have attempted to clean a clogged print nozzle and now
Hi, I have attempted to clean a clogged print nozzle and now when I turn on my printer, the printhead slams side to side then stops and I get the error 0xEA. The printer is an Epson Workforce WF-7620.… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I have a Workforce WF-2630 which is around 12 months old.
Hi Pearl, I have a Workforce WF-2630 which is around 12 months old. Would have to be the worst printer I have ever had. It is now showing"Printer Error 0 x F1 and calls for the power to be turned off … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have just replaced the black ink cartridge in my Epson WF
I have just replaced the black ink cartridge in my Epson WF 2630 printer with the correct Epson replacement cartridge. The printer does not recognise the cartridge and will not resume printing … read more
Md. Sadique
Md. Sadique
Engineer
3,689 satisfied customers
I unplugged the printer to free up the head, removed all
I unplugged the printer to free up the head, removed all cartridges, then did cleaned of the print head with siringe and solution. Put cartridges back in and plugged in and turned on. Didn't recognize… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I need to buy some inks for my WF-2630, the magenta, and
I need to buy some inks for my WF-2630, the magenta, and cyan inks, and was wondering how much they would cost me, do you have any online specials, and how long would it take to get the ink, mailed to… read more
Satchi
Satchi
Bachelor's Degree
2,103 satisfied customers
Nathan I have an Epson WF-2630 along with two other WF
Hi Nathan I have an Epson WF-2630 along with two other WF series The 2630 has worked well for a year, but now give me an error message "paper jam" … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
I can not find a tutorial to change the ink cartridge to
I can not find a tutorial to change the ink cartridge to change the ink on model WF-2630 … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I don't know how to position the cartridge pack to remove
I don't know how to position the cartridge pack to remove and replace the cartridges : EPSON WF2630 … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
Can't get the print cartridge to move so I can remove empty
Can't get the print cartridge to move so I can remove empty and add new one. epson wf2630 … read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
I just purchased and set up an Epson WF-2630 today. I am
I just purchased and set up an Epson WF-2630 today. I am having problems printing from my Apple computer. Early my son printed something form his iphone. When I went to set up the printer, it asked fo… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
Epson WF-2630 replaced Epson cartridges with generic brand
Epson WF-2630 replaced Epson cartridges with generic brand cartridges for black and cyan and they didn't work. Purchased Epson brand and now printer recognizes cartridges and that they are full of ink… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I am still attempting to learn how to begin learning to make
I am still attempting to learn how to begin learning to make downloaded copies of items that I currently have listed on my hp computer and then bring the copies up onto my computer screen and then be … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
I have just purchased a new printer EPSON WorkForce WF-2630
I have just purchased a new printer EPSON WorkForce WF-2630 and I cannot get it to print, the USB cable I purchased is Type A to B printer cable, the printer makes all the sounds of printer and the in… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x