Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.
How are you connecting it to your Mac ? Via WiFi or USB cable ?
Do you have any USB cable came with your printer ? It is easy to setup WiFi on the printer using USB cable
or do you have an USB cable from any printer ? It looks like this --> http://driver-pro.com/static/images/article-content/usb-printer-installation-tutorial/usb-printer-cable.jpg
It is very easy to setup WiFi on the printer using USB cable. But we can also setup WiFi without USB cable, but that will take a little time and effort to get them connected.
Does your router has a WPS button on it ? It may have a icon of two curved arrows, or WPS written on it or may have a Wireless icon
I'm writing the answer. Will post ASAP
You might have trouble connecting this printer to the dorm's network. Because most dorm's network architecture uses a two factor authentication (like an extra password ***** web browser) to get it connected to network. Your printer doesn't support that authentication method, so 90% of printers fail to connect to these kinds of network. However, we can try it.
Follow the steps in this article to setup Wireless on it (Follow the instructions of Standard Connection Method) --> http://www.canon.co.uk/support/consumer_products/pixma_printer_wireless_connection_setup/mx475_printer_wireless_connection_setup/
If you are able to connect to the dorms network, then on your Mac, go to Apple > System Preferences > Printers and Scanners. Click the + button and this will recognize the printer. So add it.
If you are unable to connect to dorm's network, then you have to get the USB cable to attempt to connect the printer to the network
Get the USB cable. You can get it from any store and they are cheap. Then Download and open this utility. Then use this utility to connect the printer to the network. It may fail if the dorm uses two factor authentication on network.
In that case, your only choice is, use the printer with USB cable. Connect the printer to your Mac with the USB cable and it will be recognized automatically. But download and latest drivers from here --> http://www.canon-europe.com/support/consumer_products/products/fax__multifunctionals/inkjet/pixma_mx_series/pixma_mx475.aspx?type=drivers&language=EN&os=OS%20X%2010.11%20(El%20Capitan)
Please let me know how it goes.
This is because of the architecture of the dorm's network. Chances are both will fail. But try the first one.
I've seen this kind of issue before and all five may give you error. You have to try one by one. The best option is, borrow or buy a USB cable and try to configure the wireless directly to the printer using this utility --> http://support-sg.canon-asia.com/contents/SG/EN/0200210302.html
If it shows connected message, then you have to add it to your Mac. To do that, on your Mac, go to Apple menu > System Preferences > Printers and Scanners. Click + button to add the printer.
Did you get successfully connected message ?
FYI If the administrator of the network has any firewall activated on the network (that prevents from inter-communication of devices), then your Mac won't see this printer. This is done for your own security, so the people who connected their devices on the network won't able to access other people's files and thus to prevent hacking.
I know you want it to be on wireless, but the issue is the network type. The dorm network is completely different from home network. In a home network, all the devices are interconnected and inter-communication capable. But in these kind of networks, each devices are considered separate to prevent access to others. That is why your Mac is not seeing it. In fact, what you are doing is, you are making the printer open to the entire network.
I'd recommend to use cable.
BTW Some printers have wireless direct feature which works without router/modem. Let me check if your model has that feature
Meantime, I want you to download the printer software from here and install it. While installing, choose Wireless setup and see if it can recognize the printer --> http://www.canon-europe.com/support/consumer_products/products/fax__multifunctionals/inkjet/pixma_mx_series/pixma_mx475.aspx?type=drivers&language=EN&os=OS%20X%2010.11%20(El%20Capitan)
Download MX470 series Full Driver & Software Package (OS X)
There is a feature called Accesspoint mode. This is not exactly same as connecting the printer to router. This will allow your Mac to connect directly to the printer's WiFi network and print via wireless without the need of router. Try the following
Press the Setup button. Select Accesspoint mode and enable it. Then on your Mac, click on the WiFi icon and select the Printer. Then add the printer from System Preferences > Printer and Scanners and add there.
The cons of this method is, you will have to switch the WiFi network to printer's network every time you want to print. You may also have to manually enable this mode on printer everytime you want to print.