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Richard
Richard, Technician
Category: Printers
Satisfied Customers: 36526
Experience:  Printer and scanner problem resolver for over 15 years
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PRINTS JUST VERY FAINT COLOURS, 7500A, PC, PRINTED FINE

Customer Question

PRINTS JUST VERY FAINT COLOURS
JA: What's the make/model number of your printer? How old is it?
Customer: 7500A
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC
JA: How long has this been an issue? What happened right before this popped up?
Customer: PRINTED FINE UNTIL THIS HAPPENED 3 DAYS AGO
JA: Anything else you want the printer expert to know before I connect you?
Customer: IT'S ABOUT 3 YEARS OLD -- LOOKED AFTER CAREFULLY- SUDDEN LY ALL COLOURS GONE FAINT EVEN WITH NEW HP INKS
Submitted: 10 months ago.
Category: Printers
Expert:  Richard replied 10 months ago.

Hi there and welcome

this usually means the print head needs cleaning

Can you please follow the instructions on page 120 of the manual here

http://h10032.www1.hp.com/ctg/Manual/c02495504.pdf

Once cleaned, tell me if this then improves the prints please.