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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Laplink safe eraser, serial no, its not my printer, its my

Customer Question

laplink safe eraser, serial no
JA: What's the make/model number of your printer? How old is it?
Customer: its not my printer, its my hp computer ,i need the searial no of laplink safe eraser
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc desk top
JA: How long has this been an issue? What happened right before this popped up?
Customer: i was trying to transfer from one computer to my new one
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 10 months ago.
Category: Printers
Customer: replied 10 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 10 months ago.
you can have remote assisstance
Expert:  Russell H. replied 10 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

Are you asking about Wondershare Safeeraser? or is it Laplink Software you are asking about?

If Laplink, the serial # is found on a sticker, on the CD sleeve:

Customer: replied 10 months ago.
laplinksoftware, and i cant find the serial no
Expert:  Russell H. replied 10 months ago.

Note: If you purchased Laplink SafeErase v4 or v6, as a download, then look in your email account around the time you purchased it... the serial # is in a receipt email from Laplink in that case.

The serial # should begin with EAN or perhaps EPN, if it is Laplink SafeErase.

Does this answer your question?

Customer: replied 10 months ago.
Customer: replied 10 months ago.
i check all no s and none of them are it
Expert:  Russell H. replied 10 months ago.

Do you still have your email account from the time when you bought SafeErase?

Have you done a Search for any mention of


in it, and looked at all the emails found?