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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I can't my WF 2650 to copy or tp print from my Apple

Customer Question

I can't my WF 2650 to copy or tp print from my Apple computer
JA: What's the make/model number of your printer? How old is it?
Customer: it is a WF-2650 about one year old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: My computer is a 21 1/2 inch desk top mac 2 or 3 years opld
JA: How long has this been an issue? What happened right before this popped up?
Customer: My computer guru set it when I bought it. It worked okay until 2 or 3 weeks ago.
JA: Anything else you want the printer expert to know before I connect you?
Customer: I think the ink level is okay but I can't seem to be able to check it. Before I bought this WiFi model I had and oleo Epson , which worked fine. I came with a printed instruction manual that I could consult . This new one did not
Submitted: 1 year ago.
Category: Printers
Expert:  Jason Jones replied 1 year ago.


I am the person that will be helping you today. May I ask how the printer is connected to your system? (usb, wifi, network, etc)

I look forward to your response.

Thank you,