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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have office jet 4620 hp printer I have cleaned printer

Customer Question

I have office jet 4620 hp printer I have cleaned printer head several times replaced ink black is very dim printed sample of colors all colors are good except black help thanks gerald
Submitted: 10 months ago.
Category: Printers
Expert:  Quiksilver07070 replied 10 months ago.

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Expert:  Quiksilver07070 replied 10 months ago.

Gerald, did you replace the Black Ink cartridge?

Or did you just take the black ink cartridge out, and clean it, and then put it back in?