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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a Brother HL 4040CN which I haven't used for a time

Customer Question

I have a Brother HL 4040CN which I haven't used for a long time
When I set up and request test page with no connections
After ready I receive Pause message.
any solutions
Submitted: 10 months ago.
Category: Printers
Expert:  Michelle replied 10 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 10 months ago.

how is the printer connected to the computer?

Customer: replied 10 months ago.
I have not connected to computer as I received same response when connected
Customer: replied 10 months ago.
R u still there
Expert:  Michelle replied 10 months ago.

open the cover and remove the toner close the cover and then power on the printer and let me know what error you get on the printer screen.